Products will be shipped via UPS.
Products will only be shipped within the United States; no overseas orders or delivery addresses will be accepted.
Risk of loss and title for Products purchased from Rhamnan.com (this “Site”) pass to you upon delivery of the items to the carrier. You are responsible for inspecting the Products upon receipt and filing any claims with the carrier for damaged and/or lost shipments.
You are responsible for providing accurate shipping information and contact information. In the event that any Product is returned to Konan or our shipping agent as a result of your failure to provide accurate information, you shall be responsible for any additional shipping fees or other charges that result from such return and re-shipment.
You may return any Products purchased on or through this Site within ten (10) days of your receipt of the Products on the following conditions:
(a) for unopened packages, for any reason; and
(b) for opened packages, only if the Products are defective (subject to confirmation by Konan). For defective Products, prior to shipping to Konan, you must contact Konan by calling 844-857-3934 or emailing to email@example.com, state the nature of the defect, and receive return authorization.
Products damaged in shipping will not be considered defective; in the case of such damaged Products, you must file a claim with the carrier as set forth in Section 2 above.
For unopened Products, the items must be returned undamaged and with all seals and other components fully intact. You shall bear the cost of the return of unopened Products.
Subject to your having obtained return authorization from Konan as set forth above, Konan will bear the reasonable cost of shipping by USPS First Class Mail for the return of defective Products.
Konan will refund the purchase price to you within thirty (30) days of receipt of Products returned in accordance with the above terms.
Returns should be shipped to Konan within the ten (10) day return period to the following address: c/o Health and Beauty World, 16921 S. Western Ave. Suite 107, Gardena, CA 90247.
Konan reserves the right to reject any return which does not meet the requirements above.